JMAN

Frequently Asked Questions

Everything you need to know about setting up, security, and using JMAN to its full potential. We are here to help your business transition to digital.

Got Questions? We Have Answers.

From data security to mobile app compatibility, find the information you need to move your business forward with confidence.

Getting Started & Overview

What is JMAN?
JMAN is an all-in-one job management system built specifically for tradespeople and service providers. It replaces messy paperwork and multiple apps by bringing your quotes, jobs, team scheduling, materials, and invoicing into one simple platform.
Who is JMAN for?
JMAN is perfect for small to medium-sized service businesses like electricians, plumbers, builders, domestic cleaners, and other trades, whether you work alone or with a large team.
Do I need technical knowledge to use JMAN?
Not at all! JMAN is designed to be user-friendly and simple to use. We also offer free setup and training to help you get started quickly.
Is JMAN mobile-friendly?
Yes, JMAN works on desktops, tablets, and smartphones, so you and your team can manage jobs on the go.
What is the "Standard Website" offer?
We want to help you grow. Every JMAN subscription includes the option of a professional, ready-to-go business website free of charge. It's the easiest way to establish an online presence and win more work.

Job Management & Features

Can my workers see their own schedules?
Yes! You can assign jobs to workers, and they can see their schedules, receive instructions, record work progress, upload photos, and more - all from their mobile phone, tablets or computers.
Can I create and send quotes and invoices?
Yes! You can create, send, and manage quotes and invoices directly within JMAN. You can also track payment status and send reminders if needed.
Can I track materials in my van or warehouse?
Absolutely. JMAN includes comprehensive stock control. You can track inventory across your warehouse, depot, or individual vans and set low-stock alerts so you never run out of essential parts.
How does staff payroll work?
JMAN tracks hours logged against jobs and automatically calculates pay based on the hourly rates you set. It also handles holiday and sick day tracking to keep your office organized.
How many jobs can I manage?
We operate a Fair Usage Policy. This means we don't set "hard limits" that stop your work, but we ensure usage stays within reasonable levels for your plan tier to keep the system fast for everyone. We'll always discuss options with you if your needs grow.

Pricing & Billing

How much does JMAN cost?
Our plans start from £495 per year (less than £1.40 a day) for up to 3 users. This includes all core features. For larger teams, check our Pricing Plans page.
Can I upgrade if my business grows?
Absolutely! JMAN offers higher plans for more users and greater job volumes. You can upgrade anytime as your business expands.

Security, Updates & Support

Is my data secure?
Yes. We use industry-standard encryption and secure cloud storage. Your information is stored securely and only accessible by authorized users.
Is JMAN GDPR compliant?
Yes. JMAN is fully GDPR compliant with built-in privacy controls, data protection features, and transparent data handling practices. We conduct regular security audits and maintain detailed audit trails of all data access.
What kind of support do you offer?
We offer free setup and training, as well as ongoing support via phone, email, and remote sessions. We also continuously improve JMAN based on user feedback.
What happens if I need a feature that's not included?
We are constantly improving JMAN based on user feedback. If your business has a specific requirement, let us know - we often build custom solutions or include popular requests in our regular system updates.
How often is JMAN updated with new features?
JMAN is continuously improved. We roll out updates regularly, typically weekly or bi-weekly, with new features and improvements based on customer feedback. All updates are automatic and transparent—nothing breaks existing functionality.

Still have questions?

Our team is here to help. Get in touch for a free consultation or book a live demo.

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